Privacy Policy

Last updated: August 2026

1. About this policy

Bluestone Labour Group Pty Ltd (ABN 59 697 186 520) ("we", "us", "our") is committed to protecting the privacy of personal information we collect. This policy explains how we handle personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website or submitting information to us, you consent to the collection and use of your information as described in this policy.

2. Information we collect

We may collect the following types of personal information:

• Name, phone number, and email address
• Company name and job title
• Trade qualifications, tickets, licences, and certifications
• Employment history and work experience
• ABN and contractor details
• White card and right to work documentation
• Police check results (where required for placement)
• Site location and availability preferences

We collect this information when you submit a form on our website, contact us by phone or email, register as a worker, or when a client requests workers on your behalf.

3. How we use your information

We use your personal information to:

• Match workers with suitable job placements
• Process worker registrations and verify qualifications
• Respond to enquiries and quote requests from employers
• Manage payroll, superannuation, and WorkCover obligations for casual employees
• Comply with labour hire licensing, Fair Work, and workplace health and safety requirements
• Communicate with you about placements, availability, and opportunities
• Improve our services and website

We will not use your personal information for purposes other than those outlined above without your consent, unless required by law.

4. Disclosure of information

We may share your personal information with:

• Host employers and clients (for the purpose of placing you on a job)
• Government bodies including the ATO, WorkSafe Victoria, and the Labour Hire Authority
• Payroll and accounting service providers (such as Xero)
• Insurance providers for WorkCover and public liability purposes
• LeavePlus (formerly CoINVEST) for portable long service leave obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access. Electronic records are stored securely with access restricted to authorised personnel. We use encrypted connections (SSL/TLS) on our website when collecting personal data through forms.

6. Cookies and website analytics

Our website may use cookies and analytics tools to understand how visitors interact with the site. These tools collect non-personal information such as browser type, pages visited, and time spent on the site. You can disable cookies through your browser settings. No personally identifiable information is collected through cookies.

7. The Bluestone worker app

Workers placed by Bluestone may install the Bluestone Worker app for iOS and Android. The app is only for people already on our roster. It is not a public app and it cannot be used by anyone who is not a Bluestone worker.

What the app collects. The app collects only what is needed to roster you, pay you and keep you compliant on site:

• Your mobile number, used to text you a sign in code. The app has no password
• Your name, date of birth, address and emergency contact
• Your bank account and superannuation details, so that you can be paid, or your ABN if you are engaged as a contractor
• Photographs of your tickets and licences that you choose to send us, and their expiry dates
• Your shifts, the hours you confirm, the pay for those hours, and the name and signature of the supervisor who signs your hours off
• The days you are available and the dates you cannot work
• A notification token for your handset, together with the platform and app version, so that we can send you shift offers

What the app does not collect. The app does not collect your location, does not read your contacts, does not use advertising identifiers, and contains no third party advertising or tracking. The camera and photo library are used only when you choose to send us a ticket or licence, and only the image you select is sent.

Who your information is shared with. To run the app we use Twilio to send text messages, Expo together with Apple and Google to deliver notifications, and Xero to process payroll and superannuation. Your bank and superannuation details are encrypted where they are stored. We do not sell your information to anyone and we do not share it for advertising.

Deleting your information. Signing out of the app stops notifications to that handset. To have your account and personal information removed, email us at info@bluestonelabourgroup.com.au. We will delete what we are able to, noting that Australian tax and employment law requires us to keep certain pay and engagement records for seven years, as set out below.

8. Your rights

Under the Australian Privacy Act 1988, you have the right to:

• Request access to the personal information we hold about you
• Request correction of any inaccurate or outdated information
• Ask us to delete your personal information (subject to any legal obligations we may have to retain it)
• Withdraw your consent to us using your information
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been breached

To exercise any of these rights, please contact us using the details below.

9. Retention of information

We retain personal information for as long as it is needed to fulfil the purposes for which it was collected, or as required by law. For workers placed through our services, we retain records for a minimum of seven years in accordance with Australian tax and employment law requirements.

10. Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact us

If you have any questions about this privacy policy or how we handle your personal information, please contact us:

• Email: info@bluestonelabourgroup.com.au
• Phone: 0410 672 349
• Location: Melbourne, Victoria, Australia

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.